The software fee
Outbites charges $1 when an order is fulfilled
If no fulfilled order happens, there is no Outbites order fee. That keeps the software cost tied to revenue instead of a fixed invoice.
Pricing explained
One dollar per fulfilled order. No platform fee just to exist.
Outbites pricing is meant to be easy to understand. You pay when orders happen, not before. Payment processing still runs through your Stripe or Square account.
$1 per fulfilled order
No monthly platform fee
Cancel anytime
Stripe or Square payments
Payments
Payment processing stays separate
Stripe or Square still charge their own standard processing fees. Outbites does not replace your payment processor or hold your money.
Why it matters
Fixed fees hit hardest when sales are slow
A food truck can have huge swings between a rainy Tuesday and a packed event. Per-order pricing fits that reality better than a large monthly platform bill.
What you get
Included with the platform
Built around the practical jobs independent food businesses deal with every week: taking orders, moving a line, keeping margin, and bringing regulars back.
Branded online ordering.
QR and link ordering.
Customer data ownership.
Email and SMS marketing tools.
Loyalty and rewards.
Analytics and vendor controls.
How it works
How to think about cost
1
Estimate direct order volume
Start with how many orders you can realistically move from marketplaces or walk-up lines to direct checkout.
2
Compare against commissions
Look at the dollar amount you lose to percentage-based marketplace fees, not just the percent.
3
Count the customer list
The follow-up value matters too. Direct orders can drive repeat sales later.
Compare the path
Subscription versus per-order pricing
Monthly software fees are predictable
They can make sense for larger operators, but they are painful when volume is uneven.
Per-order pricing follows revenue
Outbites is easier to try because the platform fee shows up when orders show up.
Questions
What operators usually ask
The short version: Outbites is for owners who want a direct channel they can actually use again.
What counts as a fulfilled order?
A fulfilled order is an order that goes through your direct ordering flow and is completed by your business. Payment processing is handled separately through your connected provider.
Are Stripe or Square fees included?
No. Stripe and Square charge their own payment processing fees. Outbites charges the platform fee for the direct ordering software.
Why not charge a monthly fee?
Many small food businesses have uneven sales weeks. Per-order pricing keeps the platform cost closer to actual revenue.
Can I cancel?
Yes. Outbites is meant to earn its place. If it is not helping you grow direct orders, you should not be locked into a long contract.
Next reads